Purchase button not working
-
- Posts: 16
- Your TCI: na
- Joined: Thu Jul 14, 2022 7:27 am
Purchase button not working
The purchase button didn't work for me, it just reloaded the page. I had to click on "choose a different pay method" to select Paypal again. After that, I had two Paypal entries, but I was able to pay with the new one.
- mpowell
- Posts: 4178
- Your TCI: na
- Joined: Fri Sep 09, 2005 10:22 am
Re: Purchase button not working
Hmm... thanks for letting us know.
We've seen sometimes that there are intermittent problems with returning sponsors trying to become sponsors again. We have an action item to investigate this, but in the meantime anyone having this problem can reach out to us at support@criticker.com -- manually clearing data from our Payment Gateway seems to do the trick.
We've seen sometimes that there are intermittent problems with returning sponsors trying to become sponsors again. We have an action item to investigate this, but in the meantime anyone having this problem can reach out to us at support@criticker.com -- manually clearing data from our Payment Gateway seems to do the trick.
-
- Posts: 16
- Your TCI: na
- Joined: Thu Jul 14, 2022 7:27 am
Re: Purchase button not working
Thanks for the reply. I suspected that maybe it was an expired session from a previous payment or something like that. Anyway, I tested it in Vivaldi and tested it in Brave without Adblock and script protection. Just wanted to mention it in case someone has the same problem.